Pizza Hut Is Being Sued Over Harassing Customers

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Fast-food businesses send annoying advertising texts to many customers. Pizza Hut is accused of harassing customers with its marketing SMS.

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A customer is suing the pizza business for sending him promotional texts months after he unsubscribed. The class action lawsuit alleges that telemarketing calls and texts without consent violate the Telephone Consumer Protection Act.

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The plaintiff claims in the lawsuit that he stopped receiving Pizza Hut texts in April 2022 but received them for two more months.

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According to the lawsuit, these SMS "resulted in the invasion of privacy, intimidation, aggravation, and disruption of the daily life of thousands of individuals."

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Cortez wants a corporation trial and statutory damages. This case may also apply to Pizza Hut customers. The case covers individuals who received promotional texts from the business in the last four years after opting out.

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The latest lawsuit against a major restaurant chain this year. After Sweetgreen introduced a "Chipotle-Chicken Burrito Bowl" in April, Chipotle sued.

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Sweetgreen was sued for selling chicken burrito bowls that resembled Chipotle's. The matter was fixed when Sweetgreen renamed the menu item "Chicken + Chipotle Pepper Bowl."

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March saw Buffalo Wild Wings sued for a different cause. The lawsuit's plaintiff bought boneless wings expecting deboned chicken wings instead of the chain's deep-fried chicken breast portions.

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The client accused Buffalo Wild Wings of "false and deceptive marketing and advertising" and stated he may not have bought the wings if he understood what they were.

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It's true. Boneless chicken wings are white flesh. Hamburgers are ham-free. "Our buffalo wings are 0% buffalo," the chain tweeted.

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